Cancellation Policy & Fees – We value your business & ask that you respect our scheduling policies. Time is a limited resource. If you need to cancel or reschedule, please let us know at least 24 hours in advance. Missed appointments & cancellations with less than 24 hours’ notice are subject to a cancellation fee equal to the cost of the scheduled service(s). When you miss an appointment with us, we lose not only your business, but also the potential business of other clients who may have been able to use your unused time.
When you schedule an appointment with us, you are agreeing to these policies. All services require a credit card to hold your reserved time. You will not be billed unless there is a cancellation or no-show. You may choose your preferred method of payment upon check-out.
Group Bookings – Group bookings or packaged services (3 or more services) require a 48-hour cancellation notice & may also require a deposit.
Gift Certificates – Gift certificates are available in any amount & may be purchased “instantly” by clicking the Gift Certificate link appearing on every page. You’ll be able to customize & print your Certificate at your desk instantly, or you may simply email it to the recipient. We also accept SpaFinder gift cards, but there are restrictions on how these particular cards may be redeemed.
Gift certificates are redeemable for products & services only & are not redeemable for cash, nor gratuities. All gift cards/certificates must be presented at check-in.
Children – Our environment is not appropriate for young children. We ask that you not bring with you any children under the age of 10 years old. Young adults under the age of 18 must have parental or guardian consent to receive services.
Cell Phones – So as not to disturb other guests, we kindly ask that you turn cell phones or pagers to silent or vibrate only mode.
Pricing – Prices are subject to change without notice.